Rebate99 Privacy Policy — Protecting Your Personal Data
Rebate99 is committed to protecting your privacy. This policy explains what information we collect, how it is used, how it is kept secure, and your rights as a user of our platform in Malaysia.
Last updated: 2026
Information We Collect
Rebate99 collects several categories of information from users to ensure our services run smoothly, securely, and accurately. The information collected is limited strictly to what is necessary.
Account Information
During registration, we collect your full name, email address, phone number, and identity information required for account verification. This information is used to identify you as a legitimate user and to facilitate account-related communications.
Device & Browser Information
Rebate99 collects technical data including device type, operating system, browser version, IP address, and device identifiers. This information is used to optimise the user experience and detect any suspicious or unauthorised activity.
Payment Information
To facilitate deposits and withdrawals in Malaysian Ringgit (RM), we collect transaction-related information such as the bank account holder's name, account number (stored in encrypted form), and transaction history. rebate99 does not store credit or debit card numbers directly in our systems.
Usage Data
We record in-platform activity such as session duration, games played, bets placed, and page navigation. This data is used to improve service quality and detect unusual usage patterns.
How We Use Your Information
All information collected by rebate99 is used for legitimate purposes and is strictly limited to what is necessary for platform operations. We do not use user data for purposes outside the following scope:
- Processing registration, login, and user identity verification.
- Facilitating deposit and withdrawal transactions in Malaysian Ringgit (MYR).
- Sending account-related notifications, relevant promotions, and important platform updates.
- Detecting and preventing fraud, multi-account usage, and other prohibited activities.
- Fulfilling applicable legal and regulatory compliance obligations.
- Enhancing the user experience based on navigation patterns and feedback.
- Providing responsive and accurate customer support.
Rebate99 will not use your personal information for third-party marketing purposes without your explicit consent.
Cookies & Tracking Technologies
Rebate99 uses cookies and similar tracking technologies to enhance website functionality and the overall user experience. Cookies are small text files stored in your browser when you access our platform.
Types of Cookies Used
- Session Cookies: Used to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
- Preferred Cookies: Saving your preferences such as language, time zone, and interface layout for a smoother experience on return visits.
- Analytics Cookies: Collecting statistical data on how users interact with the platform for the purpose of service improvement.
- Security Cookies: Helping detect unauthorised access attempts and protecting user accounts.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the rebate99 platform.
Data Storage, Security & Third-Party Sharing
Security Measures
Rebate99 employs multiple layers of security to protect your personal data against unauthorised access, disclosure, alteration, or destruction. This includes data encryption in transit using industry-standard security protocols, strict internal access controls, and continuous system monitoring.
All payment information and sensitive data are stored on servers protected by multi-layered security controls. Only authorised personnel have access to user data, and all access is logged for audit purposes.
Third-Party Sharing
Rebate99 does not sell, rent, or share users' personal information with third parties for marketing purposes. User information may only be shared under the following circumstances:
- To approved payment service providers for processing transactions in MYR.
- To legal authorities or regulators when required under applicable Malaysian law.
- In cases involving the investigation of fraud or illegal activity related to a user's account.
All third-party service providers involved in processing rebate99 user data are required to comply with data protection standards equal to or higher than those set out in our privacy policy.
User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a rebate99 user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may request that we update or correct any information that is inaccurate or out of date.
- Right to Erasure: In certain circumstances, you may request that we delete your personal data, subject to any record-keeping requirements imposed by law.
- Right to Withdraw Consent: Where the processing of your data is based on consent, you may withdraw that consent at any time.
Changes to the Privacy Policy
Rebate99 reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via in-platform notifications or email. The date of the last update will always be displayed at the top of this page.
Contact Us
If you have any questions, requests, or complaints regarding this privacy policy or how rebate99 handles your personal data, please reach out to our team by email at [email protected]. For general enquiries, you may also visit the FAQ us. We are committed to responding within a reasonable timeframe.
Your Privacy Is Our Priority
Sign up or log in to your rebate99 account with confidence — your data is fully protected in accordance with the policy set out here.